No moat. Still in business.

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Help desk you install on your own servers, with a shared ticket inbox, a self-service article area and multi-brand support.

Free trial · Customer support

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Creates a chatbot that learns from your site or documents, replies to visitor questions in many languages and gathers contact details.

Subscription · Customer support

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Tests AI voice agents before release and scores every live call against your own service standards.

Customer support

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A chat widget for service business websites that answers visitor questions from your own content and gathers inquiry details.

Since 2020

Free plan · CRM and sales

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A free knowledge base you run on your own server to publish help articles sorted into nested categories.

Free · Customer support

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Helpdesk plugin that runs support tickets inside WordPress, with an AI bot that answers from your own pages first.

Free plan · Customer support

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A public board where your users post and vote on feature ideas, so small software teams can pick what to build next.

Free plan · Customer support · Software companies

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Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.

Since 2024

Free plan · Customer support · Software companies

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A feature request board and public roadmap you embed with one script, where users vote without needing an account.

Free plan · Customer support · Developers

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Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.

Free plan · Customer support · Software companies

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Q&A site and knowledge base that teams can host themselves to collect answers to common questions.

Free · Customer support

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A light live chat widget and inbox for solo business owners who answer their own customers, with optional AI replies.

Free plan · Customer support · Freelancers

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Helpdesk plugin that runs support tickets, email piping and a knowledge base from a WordPress site.

Free plan · Customer support

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Build a chatbot trained on your files, web pages or YouTube videos and add it to your website as a chat bubble or link.

Since 2024

Customer support

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Free encrypted remote desktop for giving remote support, with a paid dashboard for monitoring and managing many devices.

Free plan · Customer support

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Small teams share one inbox for addresses like support@ or hello@, assigning emails, adding private notes and reusing saved replies.

Since 2024

Subscription · Customer support

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An AI chat agent that learns from your help docs and site, answers customer questions and hands hard cases to your team.

Subscription · Customer support · Software companies

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Adds a chat box to your website so your team can reply to visitors from Slack, Discord or Teams.

Since 2016

Subscription · Customer support

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Gathers bug reports and feature requests from a widget, Gmail or API, merges duplicates and ranks them by urgency.

Subscription · Customer support · Software companies

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WordPress plugin for building a help center knowledge base, using AI to draft docs and answer visitor questions.

Free plan · Customer support · Software companies

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Remote desktop and remote support software that teams can run on their own servers instead of TeamViewer or AnyDesk.

Free · Customer support

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Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies.

Subscription · Customer support

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An AI receptionist that answers and routes business calls, then scores each call and logs it in your CRM.

Subscription · CRM and sales

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An embeddable widget and shared inbox that gathers bug reports, feature ideas, surveys and support requests from your users.

Free plan · Forms and surveys

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Build and run AI agents that answer and make phone calls in many languages, billed per minute.

Pay as you go · Customer support

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Help desk software for support teams, with a shared inbox, live chat, a knowledge base and a phone line in one place.

Customer support

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A website chat bubble that forwards visitor messages to Telegram, so site owners can answer from their phone.

Free plan · Customer support

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Turns a screen recording into a guide people click through step by step, which you can embed on a site or share as a link.

Free plan · Customer support · Software companies

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A small self-hosted support desk with chat-style tickets, a customer portal and staff queues, running as one Go binary.

Free · Customer support

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Answers users' questions from your product docs with source links, on your site, Discord and Slack.

Subscription · Customer support · Developers

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Keeps client IT records, tickets and invoices in one place, for managed IT service providers, self-hosted or hosted.

Free · Customer support

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Software companies add a branded AI assistant inside their app to guide onboarding, answer support questions and finish tasks.

Subscription · Customer support · Software companies

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A public board where a product's users post ideas and vote, so the team can see which requests matter most.

Free plan · Customer support · Software companies

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Build AI chat agents for support or sales and run them on your website, Slack, WhatsApp and other channels.

Subscription · Customer support

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A WordPress plugin for publishing help docs and FAQs, with an AI chatbot and search that answer customer questions.

Customer support

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WordPress plugin that gives each client a private portal for shared files, pages and messages on your own site.

Free plan · Customer support · Agencies

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A chatbot plugin for WooCommerce stores that answers shoppers, helps them find products and raises support tickets.

Free plan · Customer support · Online sellers

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Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.

Free · Customer support

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Send customers a link so they can record their screen without installing anything, and support sees the exact problem.

Subscription · Customer support · Software companies

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Gathers customer feedback from Slack, email and a widget into one ranked list with voting and a public roadmap for SaaS teams.

Subscription · Customer support · Software companies

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Build a chat agent from your own docs and FAQs, test it, then put it on your site or WhatsApp to answer customers.

Free plan · Customer support

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Open source support chat and inbox for apps built with React or Next.js, where an AI agent handles routine questions and staff step in.

Customer support · Developers

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A support inbox where an AI agent drafts ticket replies and updates customer records, set up for Shopify stores.

Free trial · CRM and sales · Online sellers

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Adds a WhatsApp chat button to a WordPress site and automates answers to common questions from leads and customers.

Customer support

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Open-source boards where customers post and vote on feature ideas, with a public roadmap; host it yourself or use cloud.

Free plan · Customer support · Software companies

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An AI support chat that answers customers from your own docs and shows founders what users ask about.

Free plan · Customer support · Online sellers

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A help centre that spots product changes and drafts article updates for your support team to approve.

Free plan · Customer support · Software companies

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Live chat widget that lets a website team talk to visitors and see which pages they viewed.

Free plan · Customer support