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Customer support software

Small, specific customer support tools, ready to use today. 98 products listed. Of these, 53 have a free plan, 3 sell for a one-off price.

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Agentic Trust
Software companies add a branded AI assistant inside their app to guide onboarding, answer support questions and finish tasks.
Subscription · Customer support · Software companies
BetterDocs
WordPress plugin for building a help center knowledge base, using AI to draft docs and answer visitor questions.
Free plan · Customer support · Software companies
Canarics
An AI receptionist that answers and routes business calls, then scores each call and logs it in your CRM.
Subscription · CRM and sales
ChatBotKit
Build AI chat agents for support or sales and run them on your website, Slack, WhatsApp and other channels.
Subscription · Customer support
Chatlio
Adds a chat box to your website so your team can reply to visitors from Slack, Discord or Teams.
Subscription · Customer support
Cobrowse.io
Lets support agents see and guide a customer's web or mobile app screen live, plugged into existing help desks.
Customer support
CrawlChat
Answers users' questions from your product docs with source links, on your site, Discord and Slack.
Subscription · Customer support · Developers
Deacon
An AI support chat that answers customers from your own docs and shows founders what users ask about.
Free plan · Customer support · Online sellers
ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Subscription · Customer support · Freelancers
Feedjolt
Gathers customer feedback from Slack, email and a widget into one ranked list with voting and a public roadmap for SaaS teams.
Subscription · Customer support · Software companies
FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
PocketPing
Website chat widget that sends visitor messages to Telegram, Slack or Discord so small teams can answer from their phones.
Free plan · Customer support
Agent One
Creates a chatbot that learns from your site or documents, replies to visitor questions in many languages and gathers contact details.
Subscription · Customer support
auxx.Ai
A support inbox where an AI agent drafts ticket replies and updates customer records, set up for Shopify stores.
Free trial · CRM and sales · Online sellers
Awesome Support
Ticket-based customer support desk that runs inside WordPress, with agent assignment, email alerts and custom ticket fields.
Free plan · Customer support
Bugtrotter
Send customers a link so they can record their screen without installing anything, and support sees the exact problem.
Subscription · Customer support · Software companies
Chatbase
Build an AI agent trained on your own content that answers customer questions over chat, email, WhatsApp and Slack.
Subscription · Customer support
ChatSpark
A light live chat widget and inbox for solo business owners who answer their own customers, with optional AI replies.
Free plan · Customer support · Freelancers
Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Free trial · Customer support
ClearFlask
Collect feature ideas from customers, rank them and share a public roadmap and update posts.
Pay as you go · Customer support · Software companies
Cliengo
AI chatbot that answers website and WhatsApp visitors around the clock, qualifies leads and runs message campaigns.
Free trial · CRM and sales
Collectchat
Add a chat widget to your website that asks visitors questions, collects leads and bookings, and answers from your own content.
Free plan · Forms and surveys
Cossistant
Open source support chat and inbox for apps built with React or Next.js, where an AI agent handles routine questions and staff step in.
Customer support · Developers
CraftCX
Checks the conversations your AI support bot handles to spot wrong answers, policy slips and repeat customer problems.
Customer support
Deskpro
Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.
Customer support
DocCharm
A help centre that spots product changes and drafts article updates for your support team to approve.
Free plan · Customer support · Software companies
Dograh
Open-source builder for AI phone agents that take and make calls, run on your servers or in their cloud.
Customer support
Drafting AI
Set up prompt-based workflows that draft email replies and fill web forms for support teams, with a person approving each step.
Since 2024
Customer support
Echo Knowledge Base
A WordPress plugin for publishing help docs and FAQs, with an AI chatbot and search that answer customer questions.
Customer support
Eloqra
A website chat bubble that forwards visitor messages to Telegram, so site owners can answer from their phone.
Free plan · Customer support
EmbedAI
Build a chatbot trained on your files, web pages or YouTube videos and add it to your website as a chat bubble or link.
Since 2024
Customer support
Enchant
Help desk software for support teams, with a shared inbox, live chat, a knowledge base and a phone line in one place.
Customer support
Feedbask
An embeddable widget and shared inbox that gathers bug reports, feature ideas, surveys and support requests from your users.
Free plan · Forms and surveys
Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
Fider
A public board where a product's users post ideas and vote, so the team can see which requests matter most.
Free plan · Customer support · Software companies
Fluent Support
Helpdesk plugin that adds customer support tickets to a WordPress site.
Free plan · Customer support
Fonoster
Build and run AI voice agents that answer and place real phone calls, on their cloud or your own servers.
Customer support · Developers
Formilla
Website live chat with ChatGPT chatbots, marketing popups and targeted messages for sales and support teams.
Free plan · Customer support
FramePin
Turns a screen recording into a guide people click through step by step, which you can embed on a site or share as a link.
Free plan · Customer support · Software companies
Frigade
An assistant you embed in your web app that learns the interface and walks your users through tasks and questions.
Since 2025
Customer support · Software companies
Geeky Bot
Chatbot for WooCommerce stores that understands what shoppers ask for, finds matching in-stock products and guides them to checkout.
Free plan · Online shops · Online sellers
Getscreen.me
Remote desktop that runs in the browser, so IT and support staff can reach and control computers without installs.
Since 2020
Free plan · Customer support
GhostChat
A small live chat widget for websites that sets no cookies, with one inbox for all your sites and replies from a phone or Gmail.
Free plan · Customer support
Goftino
Live chat widget that lets a website team talk to visitors and see which pages they viewed.
Free plan · Customer support
Helpie KB
WordPress plugin for building a wiki, help centre or team knowledge base with frontend editing and access control.
Free trial · Customer support
Helploom
Live chat, help center and optional AI agent for small businesses, priced flat with no per-agent fees.
Free plan · Customer support
HeroThemes
WordPress plugins that add a help centre and a shared support inbox to your own site, with no per-agent fees.
Customer support
HopToDesk
Free encrypted remote desktop for giving remote support, with a paid dashboard for monitoring and managing many devices.
Free plan · Customer support
HQBase
Open-source team email with shared mailboxes that you deploy into your own Cloudflare account.
Free · Customer support
Insightswall
Lets users post ideas and bugs, vote on them, and follow your progress on a public roadmap.
Customer support · Software companies
ITFlow
Keeps client IT records, tickets and invoices in one place, for managed IT service providers, self-hosted or hosted.
Free · Customer support
Jelly
Small teams share one inbox for addresses like support@ or hello@, assigning emails, adding private notes and reusing saved replies.
Since 2024
Subscription · Customer support
Joinchat
Adds a WhatsApp chat button to a WordPress site and automates answers to common questions from leads and customers.
Customer support
JS Help Desk
Support ticket system that lives inside a WordPress site, with an AI assistant that replies using the site's own documentation.
Free plan · Customer support
Landbot
No-code builder for chatbots and AI agents on websites and WhatsApp that qualify leads and answer customers.
Since 2017
CRM and sales
Libredesk
A free self-hosted help desk that gathers email, live chat and WhatsApp conversations into one team inbox.
Free · Customer support
LibreKB
A free knowledge base you run on your own server to publish help articles sorted into nested categories.
Free · Customer support
Live Helper Chat
Live chat for your website with chatbots, voice and video calls, and screen sharing, on your own server or hosted.
Free · Customer support
LogChimp
Open-source boards where customers post and vote on feature ideas, with a public roadmap; host it yourself or use cloud.
Free plan · Customer support · Software companies
Majestic Support
Helpdesk plugin that runs support tickets, email piping and a knowledge base from a WordPress site.
Free plan · Customer support