nomoat / Categories / Customer support software
Customer support software
Small, specific customer support tools, ready to use today. 171 products listed. Of these, 76 have a free plan, 5 sell for a one-off price, 2 carry proof such as verified revenue, update history or uptime.
- Bugtrotter
Send customers a link so they can record their screen without installing anything, and support sees the exact problem.
Since 2026
Subscription · Customer support · Software companies
- ChatBro
Adds a group chat to your website that stays in sync with a Telegram or VK group chat.
Customer support
- Chatclient
Trains a chat agent on your site, files and docs so it can answer customer questions and capture leads on your website.
Since 2024
Subscription · Customer support
- ClearFlask
Collect feature ideas from customers, rank them and share a public roadmap and update posts.
Pay as you go · Customer support · Software companies
- Cliengo
AI chatbot that answers website and WhatsApp visitors around the clock, qualifies leads and runs message campaigns.
Free trial · CRM and sales
- Collectchat
Add a chat widget to your website that asks visitors questions, collects leads and bookings, and answers from your own content.
Free plan · Forms and surveys
- Cossistant
Open source support chat and inbox for apps built with React or Next.js, where an AI agent handles routine questions and staff step in.
Customer support · Developers
- CraftCX
Checks the conversations your AI support bot handles to spot wrong answers, policy slips and repeat customer problems.
Since 2025
Customer support
- Customerly
Customer support software whose AI agent answers and closes tickets using your help articles, billing and customer data.
Free trial · Customer support · Online sellers
- CustomGPT.ai
Lets a business build AI chat assistants trained on its own content for customer support and internal search, with a RAG API.
Since 2024
Subscription · Customer support
- DocCharm
A help centre that spots product changes and drafts article updates for your support team to approve.
Since 2026
Free plan · Customer support · Software companies
- Drafting AI
Set up prompt-based workflows that draft email replies and fill web forms for support teams, with a person approving each step.
Since 2024
Customer support
- Echo Knowledge Base
A WordPress plugin for publishing help docs and FAQs, with an AI chatbot and search that answer customer questions.
Customer support
- Eloqra
A website chat bubble that forwards visitor messages to Telegram, so site owners can answer from their phone.
Since 2026
Free plan · Customer support
- EmbedAI
Build a chatbot trained on your files, web pages or YouTube videos and add it to your website as a chat bubble or link.
Since 2024
Customer support
- Enchant
Help desk software for support teams, with a shared inbox, live chat, a knowledge base and a phone line in one place.
Customer support
- Feedbase
Gives software teams a feedback board with voting and comments, plus a changelog to announce product updates.
Since 2024
Free · Customer support · Software companies
- Feeedbackr
Collects user feedback through one link in your app, then sorts it by sentiment and theme for indie developers.
Since 2024
Subscription · Forms and surveys · Developers
- Fluent Support
Helpdesk plugin that adds customer support tickets to a WordPress site.
Free plan · Customer support
- Fonoster
Build and run AI voice agents that answer and place real phone calls, on their cloud or your own servers.
Customer support · Developers
- Formilla
Website live chat with ChatGPT chatbots, marketing popups and targeted messages for sales and support teams.
Free plan · Customer support
- FramePin
Turns a screen recording into a guide people click through step by step, which you can embed on a site or share as a link.
Since 2026
Free plan · Customer support · Software companies
- Frigade
An assistant you embed in your web app that learns the interface and walks your users through tasks and questions.
Since 2025
Customer support · Software companies
- Geeky Bot
Chatbot for WooCommerce stores that understands what shoppers ask for, finds matching in-stock products and guides them to checkout.
Free plan · Online shops · Online sellers
- Getscreen.me
Remote desktop that runs in the browser, so IT and support staff can reach and control computers without installs.
Since 2020
Free plan · Customer support
- Goftino
Live chat widget that lets a website team talk to visitors and see which pages they viewed.
Free plan · Customer support
- Hello Hotel
A hotel phone system that puts guest calls, texts and voicemails in one shared inbox any front desk shift can pick up.
Subscription · Customer support · Hotels and hospitality
- Help Scout
Customer support software with a shared email inbox, help docs and AI reply help for teams answering customers.
Free plan · Customer support
- Help Scout Desk
WordPress plugin that lets customers open and reply to Help Scout support tickets from their account on your site.
Customer support · Online sellers
- HelpCenter.io
Build a branded help center for your customers, with AI answers and a widget that suggests articles inside your app.
Since 2024
Subscription · Customer support · Online sellers
- Helpie KB
WordPress plugin for building a wiki, help centre or team knowledge base with frontend editing and access control.
Free trial · Customer support
- Helploom
Live chat, help center and optional AI agent for small businesses, priced flat with no per-agent fees.
Free plan · Customer support
- HeroThemes
WordPress plugins that add a help centre and a shared support inbox to your own site, with no per-agent fees.
Customer support
- Heymarket
Shared inbox for business text messaging and email, letting teams answer customers, send broadcasts and automate replies.
Free trial · Customer support
- HopToDesk
Free encrypted remote desktop for giving remote support, with a paid dashboard for monitoring and managing many devices.
Free plan · Customer support
- HQBase
Open-source team email with shared mailboxes that you deploy into your own Cloudflare account.
Since 2026
Free · Customer support
- ILACHAT
Builds an AI chatbot trained on your business data to answer customers on your site, Telegram, Bale and more.
Free plan · Customer support
- Inline Help
Adds AI answers, tooltips and a help widget to your app, drawn from your help docs, to cut support tickets.
Since 2024
Free trial · Customer support · Software companies
- Insightswall
Lets users post ideas and bugs, vote on them, and follow your progress on a public roadmap.
Since 2026
Customer support · Software companies
- ITFlow
Keeps client IT records, tickets and invoices in one place, for managed IT service providers, self-hosted or hosted.
Free · Customer support
- Jelly
Small teams share one inbox for addresses like support@ or hello@, assigning emails, adding private notes and reusing saved replies.
Since 2024
Subscription · Customer support
- Joinchat
Adds a WhatsApp chat button to a WordPress site and automates answers to common questions from leads and customers.
Customer support
- JS Help Desk
Support ticket system that lives inside a WordPress site, with an AI assistant that replies using the site's own documentation.
Free plan · Customer support
- Kommunicate
AI agents answer customer support questions over WhatsApp, email, chat and phone, and hand tricky ones to human staff.
Free trial · Customer support
- Landbot
No-code builder for chatbots and AI agents on websites and WhatsApp that qualify leads and answer customers.
Since 2017
CRM and sales
- Libredesk
A free self-hosted help desk that gathers email, live chat and WhatsApp conversations into one team inbox.
Since 2025
Free · Customer support
- Limb AI Chatbot
A WordPress and WooCommerce chatbot plugin that answers visitor questions from your own content and hands off to live agents.
Free plan · Customer support
- Live Helper Chat
Live chat for your website with chatbots, voice and video calls, and screen sharing, on your own server or hosted.
Free · Customer support
- LiveSupporti
Live chat widget for websites, so businesses can talk to visitors, see who is browsing and take offline messages.
Free plan · Customer support
- LogChimp
Open-source boards where customers post and vote on feature ideas, with a public roadmap; host it yourself or use cloud.
Free plan · Customer support · Software companies
- Majestic Support
Helpdesk plugin that runs support tickets, email piping and a knowledge base from a WordPress site.
Free plan · Customer support
- Marker
Tests AI voice agents before release and scores every live call against your own service standards.
Since 2026
Customer support
- Missive
A shared inbox where a team can assign emails, chat about them in private and turn messages into tasks.
Subscription · Customer support
- Muchat
Builds an AI chatbot from your own business data that answers customers on your site, Instagram, Telegram and WhatsApp.
Free plan · Customer support
- MxChat
A WordPress plugin that adds an AI chat agent trained on your pages to answer customers and collect leads.
Free plan · Customer support
- MyLiveChat
A chat widget so you can talk to website visitors, with an optional AI bot and a free plan for one agent.
Free plan · Customer support
- OnAir
Gives you a link customers can open to call you in the browser, with an AI agent answering when you are away.
Since 2024
Free trial · CRM and sales
- Opencom
Open-source live chat, support tickets, product tours and AI replies that teams can host themselves or use as a hosted service.
Since 2026
Customer support · Software companies
- opendesk
A shared support inbox with live chat, a help center and AI reply drafts, which teams can use in the cloud or run on their own servers.
Since 2026
Free plan · Customer support
- Order Messenger for WooCommerce
Adds a message thread to every WooCommerce order so shop owners and buyers can talk about that order in one place.
Free plan · Online shops · Online sellers
