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Customer support software

Small, specific customer support tools, ready to use today. 171 products listed. Of these, 76 have a free plan, 5 sell for a one-off price, 2 carry proof such as verified revenue, update history or uptime.

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  Orimon

  Build an AI chat agent for your site and messaging channels that answers customers, qualifies leads and hands off to staff.

  Free plan · Customer support

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  OrkestralAI

  Build a chat agent from your own docs and FAQs, test it, then put it on your site or WhatsApp to answer customers.

  Since 2025

  Free plan · Customer support

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  OsmO

  A phone app with an AI voice that picks up unknown callers, blocks spam and texts you a summary of each call.

  Subscription · Customer support · Individuals and families

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  OTOBO

  Open source ticketing and service desk software for IT, customer service and HR teams that want to host it themselves.

  Free · Customer support

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  Pappice

  A small self-hosted support desk with chat-style tickets, a customer portal and staff queues, running as one Go binary.

  Since 2026

  Free · Customer support

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  Pepper Cloud

  A sales and support CRM built around WhatsApp, with lead capture, pipelines and a shared inbox for chats and email.

  Since 2024Updated 5 days ago

  CRM and sales

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  Presbot

  A chat widget for service business websites that answers visitor questions from your own content and gathers inquiry details.

  Since 2020

  Free plan · CRM and sales

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  Provide Support

  Puts a chat window on your website so your team can reply to visitors from desktop, phone or browser apps.

  Free trial · Customer support

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  Raychat

  Website live chat with a Persian AI chatbot and reply suggestions, for Iranian online businesses.

  Free trial · Customer support

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  Reflet

  Collects user ideas inside your app, lets people vote, plans them on a public board and posts changelog updates.

  Free plan · Customer support · Software companies

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  Rentros

  Gives landlords a separate business number with one inbox for tenant calls and texts, so their personal number stays private.

  Customer support · Property and estate agents

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  Replyco

  A shared inbox for online shops that shows order details next to customer messages from marketplaces and chat.

  Subscription · Customer support · Online sellers

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  Richpanel

  Helpdesk for online stores that handles email, chat and social messages and lets customers manage orders and returns themselves.

  Customer support · Online sellers

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  RightFeature

  A public board where your users post and vote on feature ideas, so small software teams can pick what to build next.

  Free plan · Customer support · Software companies

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  Rispose

  Train a chat agent on your own files and embed it on your site to answer support and sales questions.

  Since 2024

  Subscription · Customer support

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  RoastNest

  Drop-in React widgets that collect bug reports with screenshots and recordings, ratings and referral links from app users.

  Since 2025

  Free plan · Customer support · Developers

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  RustDesk

  Remote desktop and remote support software that teams can run on their own servers instead of TeamViewer or AnyDesk.

  Free · Customer support

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  Sales24

  Team inbox for WhatsApp, Instagram and Messenger chats where AI drafts replies, staff approve them and contacts go into a CRM.

  CRM and sales · Health and clinics

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  Signals

  Texts online shoppers over iMessage after delivery to answer questions, cut returns and suggest their next buy.

  Since 2025

  Customer support · Online sellers

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  Skittybop

  A WordPress plugin that lets site visitors start a video call, screen share or chat with the business in the browser.

  Free trial · Customer support

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  SmartSearchWP

  WordPress plugin adding a chat box that answers visitors using your own pages, products and PDFs.

  Free plan · Customer support

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  Smartsupp

  Live chat, chatbots and an AI shopping assistant that help online shops answer visitors and turn chats into sales.

  Free plan · Customer support · Online sellers

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  Support Genix

  A WordPress helpdesk plugin with support tickets, a knowledge base, a chatbot and AI help drafting replies.

  Free plan · Customer support

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  SupportPal

  Help desk you install on your own servers, with a shared ticket inbox, a self-service article area and multi-brand support.

  Free trial · Customer support

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  Surfly

  Lets support and sales staff browse any website together with a customer in real time, without installing code.

  Since 2013

  Customer support

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  TalkCart

  Turn a WooCommerce shop into a Telegram Mini App store and route website chat into Telegram, with optional GPT replies.

  Online shops · Online sellers

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  TapHero

  AI assistant for HOA and condo managers that answers residents, logs packages and books amenities over email and text.

  Customer support · Property and estate agents

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  The Call Portal

  Adds a second business number to your phone, tracks calls and has an AI agent answer and book missed callers.

  Subscription · Customer support

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  ThriveDesk

  A helpdesk for ecommerce and SaaS teams combining email, live chat and a help center, with AI replying to common questions.

  Free trial · Customer support · Online sellers

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  ThunderPhone

  Build and run AI agents that answer and make phone calls in many languages, billed per minute.

  Since 2026

  Pay as you go · Customer support

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  Tori

  An AI chat agent that learns from your help docs and site, answers customer questions and hands hard cases to your team.

  Since 2026

  Subscription · Customer support · Software companies

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  Tracker

  Support ticket software for B2B software and tech firms, with configurable workflows and dashboards, cloud or self hosted.

  Customer support · Software companies

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  Triagely

  Gathers bug reports and feature requests from a widget, Gmail or API, merges duplicates and ranks them by urgency.

  Since 2026

  Subscription · Customer support · Software companies

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  TrustedLogin

  Lets WordPress product support teams get time-limited access to a customer site with one click, without sharing passwords.

  Free plan · Customer support · Agencies

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  Ultimate FAQ Solution

  A WordPress plugin to manage FAQs and show them as searchable accordions with FAQ schema for site owners.

  Customer support

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  Usertour

  Lets software teams add guided tours, setup checklists, NPS surveys and banners inside their app, self-hosted or hosted.

  Customer support · Software companies

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  VivoChat

  An AI assistant that answers customer questions on chat, email and messaging apps using your own help docs.

  Free plan · Customer support

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  Vogent

  Lets teams build, test and run AI voice agents that make and answer phone calls, including menu navigation and custom voices.

  Since 2025

  Customer support

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  Voice Mate

  Answers your missed calls with an AI voicemail, then sends you a summary and books the callback in your calendar.

  Since 2024

  Subscription · Customer support · Freelancers

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  Voinami

  An AI phone agent that answers business calls, takes caller details and booking requests, and hands off to staff when needed.

  Since 2025

  Scheduling and booking · Health and clinics

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  VOS

  Lets service technicians see through a customer's phone camera via a link to fix problems remotely or plan a visit.

  Subscription · Customer support · Trades and home services

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  Wassist

  An AI assistant that replies to shoppers on WhatsApp about products and orders for online stores, around the clock.

  Since 2025

  Online shops · Shops and retail

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  weDocs

  WordPress plugin for writing and organising product docs, wikis and help centres, with search and an AI chatbot.

  Free plan · Customer support

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  Wise Chat

  WordPress chat plugin for member chat rooms, private messages and live support chats, with moderation.

  Free plan · Customer support

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  WoowBot

  A chatbot plugin for WooCommerce stores that answers shoppers, helps them find products and raises support tickets.

  Free plan · Customer support · Online sellers

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  WowTo

  Turns screen recordings, slides and PDFs into step-by-step support and training videos with AI voices in many languages.

  Since 2022

  Customer support · Software companies

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  WP Advanced Ticket System

  A WordPress plugin that adds a support ticket desk to your site so your team can handle customer requests.

  Customer support

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  WP Customer Area

  WordPress plugin that gives each client a private portal for shared files, pages and messages on your own site.

  Free plan · Customer support · Agencies

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  WP Replai

  AI support bot for WordPress sites that replies to visitors in their own language and hands harder questions to staff with a summary.

  Free plan · Customer support

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  Zammad

  Ticketing helpdesk that gathers customer and IT support requests in one queue, hosted in Germany or on your servers.

  Free trial · Customer support

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  Zetty Chat

  Puts a chat widget on your website so your team can answer visitors from one inbox and track follow-ups.

  Free plan · Customer support

Related

• Customer support software for software companies 52