No moat. Still in business.
Software directory for those who don’t want to rebuild, own the updates, the bugs, the support.
- Inline Help
Adds AI answers, tooltips and a help widget to your app, drawn from your help docs, to cut support tickets.
Since 2024
Free trial · Customer support · Software companies
- Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
- LibreKB
A free knowledge base you run on your own server to publish help articles sorted into nested categories.
Free · Customer support
- Scoold
Q&A site and knowledge base that teams can host themselves to collect answers to common questions.
Free · Customer support
- BetterDocs
WordPress plugin for building a help center knowledge base, using AI to draft docs and answer visitor questions.
Free plan · Customer support · Software companies
- weDocs
WordPress plugin for writing and organising product docs, wikis and help centres, with search and an AI chatbot.
Free plan · Customer support
- ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Since 2026
Subscription · Customer support · Freelancers
- auxx.Ai
A support inbox where an AI agent drafts ticket replies and updates customer records, set up for Shopify stores.
Since 2026
Free trial · CRM and sales · Online sellers
- Deskpro
Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.
Customer support
- Support Genix
A WordPress helpdesk plugin with support tickets, a knowledge base, a chatbot and AI help drafting replies.
Free plan · Customer support
- Enchant
Help desk software for support teams, with a shared inbox, live chat, a knowledge base and a phone line in one place.
Customer support
- SupportPal
Help desk you install on your own servers, with a shared ticket inbox, a self-service article area and multi-brand support.
Free trial · Customer support
- DocCharm
A help centre that spots product changes and drafts article updates for your support team to approve.
Since 2026
Free plan · Customer support · Software companies
- Majestic Support
Helpdesk plugin that runs support tickets, email piping and a knowledge base from a WordPress site.
Free plan · Customer support
- Charla
Website live chat and chatbot trained on your own content, also answering on WhatsApp, Instagram and Messenger.
Free plan · Customer support
- OrkestralAI
Build a chat agent from your own docs and FAQs, test it, then put it on your site or WhatsApp to answer customers.
Since 2025
Free plan · Customer support
- Echo Knowledge Base
A WordPress plugin for publishing help docs and FAQs, with an AI chatbot and search that answer customer questions.
Customer support
- SupportCandy
Helpdesk plugin that runs support tickets inside WordPress, with an AI bot that answers from your own pages first.
Free plan · Customer support
- Helpie KB
WordPress plugin for building a wiki, help centre or team knowledge base with frontend editing and access control.
Free trial · Customer support
- JS Help Desk
Support ticket system that lives inside a WordPress site, with an AI assistant that replies using the site's own documentation.
Free plan · Customer support
- HelpCenter.io
Build a branded help center for your customers, with AI answers and a widget that suggests articles inside your app.
Since 2024
Subscription · Customer support · Online sellers
- MyLiveChat
A chat widget so you can talk to website visitors, with an optional AI bot and a free plan for one agent.
Free plan · Customer support
- HeroThemes
WordPress plugins that add a help centre and a shared support inbox to your own site, with no per-agent fees.
Customer support
- Rispose
Train a chat agent on your own files and embed it on your site to answer support and sales questions.
Since 2024
Subscription · Customer support
- Customerly
Customer support software whose AI agent answers and closes tickets using your help articles, billing and customer data.
Free trial · Customer support · Online sellers
