No moat. Still in business.
Software directory for those who don’t want to rebuild, own the updates, the bugs, the support.
- Chatway
Website live chat with an AI agent and one shared inbox for WhatsApp, Instagram, Messenger and email messages.
Since 2023Updated 15 days ago
Free plan · Customer support
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- UnInbox
Shared email inboxes where teams comment, assign and mark conversations done, with unlimited addresses on custom domains.
Free plan · Customer support
- Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
- Jelly
Small teams share one inbox for addresses like support@ or hello@, assigning emails, adding private notes and reusing saved replies.
Since 2024
Subscription · Customer support
- HQBase
Open-source team email with shared mailboxes that you deploy into your own Cloudflare account.
Since 2026
Free · Customer support
- GhostChat
A small live chat widget for websites that sets no cookies, with one inbox for all your sites and replies from a phone or Gmail.
Free plan · Customer support
- Smartsupp
Live chat, chatbots and an AI shopping assistant that help online shops answer visitors and turn chats into sales.
Free plan · Customer support · Online sellers
- Feedbask
An embeddable widget and shared inbox that gathers bug reports, feature ideas, surveys and support requests from your users.
Since 2025
Free plan · Forms and surveys
- opendesk
A shared support inbox with live chat, a help center and AI reply drafts, which teams can use in the cloud or run on their own servers.
Since 2026
Free plan · Customer support
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Libredesk
A free self-hosted help desk that gathers email, live chat and WhatsApp conversations into one team inbox.
Since 2025
Free · Customer support
- Enchant
Help desk software for support teams, with a shared inbox, live chat, a knowledge base and a phone line in one place.
Customer support
- Zammad
Ticketing helpdesk that gathers customer and IT support requests in one queue, hosted in Germany or on your servers.
Free trial · Customer support
- Askly
Customer support inbox where an AI answers chat, email, social and phone questions in the customer's language, with staff taking over.
Free trial · Customer support
- SupportPal
Help desk you install on your own servers, with a shared ticket inbox, a self-service article area and multi-brand support.
Free trial · Customer support
- HeroThemes
WordPress plugins that add a help centre and a shared support inbox to your own site, with no per-agent fees.
Customer support