No moat. Still in business.
Software directory for those who don’t want to rebuild, own the updates, the bugs, the support.
- Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
- Opencom
Open-source live chat, support tickets, product tours and AI replies that teams can host themselves or use as a hosted service.
Since 2026
Customer support · Software companies
- Deacon
An AI support chat that answers customers from your own docs and shows founders what users ask about.
Since 2026
Free plan · Customer support · Online sellers
- Deskpro
Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.
Customer support
- ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Since 2026
Subscription · Customer support · Freelancers
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- auxx.Ai
A support inbox where an AI agent drafts ticket replies and updates customer records, set up for Shopify stores.
Since 2026
Free trial · CRM and sales · Online sellers
- Enchant
Help desk software for support teams, with a shared inbox, live chat, a knowledge base and a phone line in one place.
Customer support
- Support Genix
A WordPress helpdesk plugin with support tickets, a knowledge base, a chatbot and AI help drafting replies.
Free plan · Customer support
- SupportPal
Help desk you install on your own servers, with a shared ticket inbox, a self-service article area and multi-brand support.
Free trial · Customer support
- JS Help Desk
Support ticket system that lives inside a WordPress site, with an AI assistant that replies using the site's own documentation.
Free plan · Customer support
- HeroThemes
WordPress plugins that add a help centre and a shared support inbox to your own site, with no per-agent fees.
Customer support