No moat. Still in business.
Software directory for those who don’t want to rebuild, own the updates, the bugs, the support.
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- LibreKB
A free knowledge base you run on your own server to publish help articles sorted into nested categories.
Free · Customer support
- DocCharm
A help centre that spots product changes and drafts article updates for your support team to approve.
Since 2026
Free plan · Customer support · Software companies
- Tori
An AI chat agent that learns from your help docs and site, answers customer questions and hands hard cases to your team.
Since 2026
Subscription · Customer support · Software companies
- Echo Knowledge Base
A WordPress plugin for publishing help docs and FAQs, with an AI chatbot and search that answer customer questions.
Customer support
- opendesk
A shared support inbox with live chat, a help center and AI reply drafts, which teams can use in the cloud or run on their own servers.
Since 2026
Free plan · Customer support
- BetterDocs
WordPress plugin for building a help center knowledge base, using AI to draft docs and answer visitor questions.
Free plan · Customer support · Software companies
- Libredesk
A free self-hosted help desk that gathers email, live chat and WhatsApp conversations into one team inbox.
Since 2025
Free · Customer support
- weDocs
WordPress plugin for writing and organising product docs, wikis and help centres, with search and an AI chatbot.
Free plan · Customer support
- HelpCenter.io
Build a branded help center for your customers, with AI answers and a widget that suggests articles inside your app.
Since 2024
Subscription · Customer support · Online sellers
- Helploom
Live chat, help center and optional AI agent for small businesses, priced flat with no per-agent fees.
Free plan · Customer support