nomoat / Zammad / Alternatives
Alternatives to Zammad
Zammad: Ticketing helpdesk that gathers customer and IT support requests in one queue, hosted in Germany or on your servers. Here are 12 other products that do a similar job. Of these, 6 have a free plan.
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Request Tracker
Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies.
Subscription · Customer support
- Userscom
Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.
Since 2026
Free plan · Customer support · Software companies
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- Deskpro
Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.
Customer support
- Feedbask
An embeddable widget and shared inbox that gathers bug reports, feature ideas, surveys and support requests from your users.
Since 2025
Free plan · Forms and surveys
- Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
- Helply
Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.
Pay as you go · Customer support · Software companies
- Ring4
Gives a team one business phone number they all use to call, text and answer, with call summaries and spam label checks.
Subscription · Customer support
- UnInbox
Shared email inboxes where teams comment, assign and mark conversations done, with unlimited addresses on custom domains.
Free plan · Customer support