nomoat / Request Tracker / Alternatives
Alternatives to Request Tracker
Request Tracker: Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies. Here are 9 other products that do a similar job. Of these, 4 have a free plan.
- Userscom
Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.
Since 2026
Free plan · Customer support · Software companies
- Deskpro
Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.
Customer support
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Helply
Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.
Pay as you go · Customer support · Software companies
- AVA Operator
Runs AI phone agents for many customers on your existing Asterisk or FreePBX systems, using your own AI provider keys.
Since 2026
Subscription · Customer support
- Canarics
An AI receptionist that answers and routes business calls, then scores each call and logs it in your CRM.
Since 2026
Subscription · CRM and sales
- Dograh
Open-source builder for AI phone agents that take and make calls, run on your servers or in their cloud.
Customer support
- Typebot
Build chat flows from blocks without code and put them on your site or WhatsApp to capture leads or answer questions.
Free plan · Forms and surveys