nomoat / Pappice / Alternatives

Alternatives to Pappice

Pappice: A small self-hosted support desk with chat-style tickets, a customer portal and staff queues, running as one Go binary. Here are 6 other products that do a similar job. Of these, 3 have a free plan.

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  Request Tracker

  Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies.

  Subscription · Customer support

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  Userscom

  Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.

  Since 2026

  Free plan · Customer support · Software companies

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  Deskpro

  Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.

  Customer support

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  FreeScout

  Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.

  Free · Customer support

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  HappyToHelp

  A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.

  Since 2025

  Free · Customer support

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  Helply

  Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.

  Pay as you go · Customer support · Software companies