nomoat / opendesk / Alternatives
Alternatives to opendesk
opendesk: A shared support inbox with live chat, a help center and AI reply drafts, which teams can use in the cloud or run on their own servers. Here are 14 other products that do a similar job. Of these, 8 have a free plan.
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Helply
Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.
Pay as you go · Customer support · Software companies
- Quackback
Collect feature requests with votes, share a roadmap and changelog, and answer customers from one inbox, hosted or on your own server.
Free plan · Customer support · Software companies
- Userscom
Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.
Since 2026
Free plan · Customer support · Software companies
- Chatlio
Adds a chat box to your website so your team can reply to visitors from Slack, Discord or Teams.
Since 2016
Subscription · Customer support
- ChatSpark
A light live chat widget and inbox for solo business owners who answer their own customers, with optional AI replies.
Since 2026
Free plan · Customer support · Freelancers
- LibreKB
A free knowledge base you run on your own server to publish help articles sorted into nested categories.
Free · Customer support
- PocketPing
Website chat widget that sends visitor messages to Telegram, Slack or Discord so small teams can answer from their phones.
Since 2026
Free plan · Customer support
- Request Tracker
Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies.
Subscription · Customer support
- Ring4
Gives a team one business phone number they all use to call, text and answer, with call summaries and spam label checks.
Subscription · Customer support
- UnInbox
Shared email inboxes where teams comment, assign and mark conversations done, with unlimited addresses on custom domains.
Free plan · Customer support