nomoat / JS Help Desk / Alternatives
Alternatives to JS Help Desk
JS Help Desk: Support ticket system that lives inside a WordPress site, with an AI assistant that replies using the site's own documentation. Here are 24 other products that do a similar job. Of these, 14 have a free plan, 1 carries proof such as verified revenue, update history or uptime.
- Deskpro
Help desk that gathers email, chat, voice and social messages into one ticket queue, in the cloud or on your own servers.
Customer support
- Helply
Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.
Pay as you go · Customer support · Software companies
- Charla
Website live chat and chatbot trained on your own content, also answering on WhatsApp, Instagram and Messenger.
Free plan · Customer support
- Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- Askly
Customer support inbox where an AI answers chat, email, social and phone questions in the customer's language, with staff taking over.
Free trial · Customer support
- Chatway
Website live chat with an AI agent and one shared inbox for WhatsApp, Instagram, Messenger and email messages.
Since 2023Updated 21 days ago
Free plan · Customer support
- Social Intents
Support teams answer website chat, email, SMS and WhatsApp from Slack, Teams or Google Chat, with an AI agent replying first.
Subscription · Customer support
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Since 2026
Subscription · Customer support · Freelancers
- Userscom
Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.
Since 2026
Free plan · Customer support · Software companies
- BetterDocs
WordPress plugin for building a help center knowledge base, using AI to draft docs and answer visitor questions.
Free plan · Customer support · Software companies
- Boei
A website chat widget that answers visitors with AI, hands off to staff and captures leads across WhatsApp and email.
Free plan · Customer support
- Deacon
An AI support chat that answers customers from your own docs and shows founders what users ask about.
Since 2026
Free plan · Customer support · Online sellers
- GhostChat
A small live chat widget for websites that sets no cookies, with one inbox for all your sites and replies from a phone or Gmail.
Free plan · Customer support
- onWebChat
A website chatbot that learns from your pages and documents, answers visitors and passes harder chats to your staff.
Free plan · Customer support
- Robofy
AI agent that answers customer questions on your site, WhatsApp and phone, captures leads and passes chats to staff.
Free trial · Customer support
- SupportCandy
Helpdesk plugin that runs support tickets inside WordPress, with an AI bot that answers from your own pages first.
Free plan · Customer support
- WebChatAgent
An AI assistant that answers customer questions on your website, WhatsApp and phone using your own content, with live takeover.
Free plan · Customer support
- Chatlio
Adds a chat box to your website so your team can reply to visitors from Slack, Discord or Teams.
Since 2016
Subscription · Customer support
- ChatSpark
A light live chat widget and inbox for solo business owners who answer their own customers, with optional AI replies.
Since 2026
Free plan · Customer support · Freelancers
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- Elium
Shared knowledge base where owners keep procedures current so staff, support teams and AI agents answer from one source.
Free trial · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support