Alternatives to Jelly
Jelly: Small teams share one inbox for addresses like support@ or hello@, assigning emails, adding private notes and reusing saved replies. Here are 8 other products that do a similar job. Of these, 5 have a free plan.
- UnInbox
Shared email inboxes where teams comment, assign and mark conversations done, with unlimited addresses on custom domains.
Free plan · Customer support
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- Feedbask
An embeddable widget and shared inbox that gathers bug reports, feature ideas, surveys and support requests from your users.
Since 2025
Free plan · Forms and surveys
- Fernand
Help desk for SaaS companies with a shared inbox, knowledge base, AI replies and an in-app support widget.
Since 2024
Free plan · Customer support · Software companies
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Ring4
Gives a team one business phone number they all use to call, text and answer, with call summaries and spam label checks.
Subscription · Customer support