nomoat / Helply / Alternatives
Alternatives to Helply
Helply: Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff. Here are 18 other products that do a similar job. Of these, 7 have a free plan.
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Since 2026
Subscription · Customer support · Freelancers
- Agentic Trust
Software companies add a branded AI assistant inside their app to guide onboarding, answer support questions and finish tasks.
Since 2025
Subscription · Customer support · Software companies
- ChatBotKit
Build AI chat agents for support or sales and run them on your website, Slack, WhatsApp and other channels.
Subscription · Customer support
- CrawlChat
Answers users' questions from your product docs with source links, on your site, Discord and Slack.
Since 2025
Subscription · Customer support · Developers
- Deacon
An AI support chat that answers customers from your own docs and shows founders what users ask about.
Since 2026
Free plan · Customer support · Online sellers
- Feedjolt
Gathers customer feedback from Slack, email and a widget into one ranked list with voting and a public roadmap for SaaS teams.
Since 2026
Subscription · Customer support · Software companies
- LibreKB
A free knowledge base you run on your own server to publish help articles sorted into nested categories.
Free · Customer support
- PocketPing
Website chat widget that sends visitor messages to Telegram, Slack or Discord so small teams can answer from their phones.
Since 2026
Free plan · Customer support
- Chatlio
Adds a chat box to your website so your team can reply to visitors from Slack, Discord or Teams.
Since 2016
Subscription · Customer support
- Scoold
Q&A site and knowledge base that teams can host themselves to collect answers to common questions.
Free · Customer support
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- Blitzz
Live video calls, co-browsing and phone-based remote inspections so support and field teams can see the problem.
Subscription · Customer support · Trades and home services
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Request Tracker
Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies.
Subscription · Customer support
- Canarics
An AI receptionist that answers and routes business calls, then scores each call and logs it in your CRM.
Since 2026
Subscription · CRM and sales
- Cobrowse.io
Lets support agents see and guide a customer's web or mobile app screen live, plugged into existing help desks.
Since 2018
Customer support
- Typebot
Build chat flows from blocks without code and put them on your site or WhatsApp to capture leads or answer questions.
Free plan · Forms and surveys