nomoat / Help Scout / Alternatives
Alternatives to Help Scout
Help Scout: Customer support software with a shared email inbox, help docs and AI reply help for teams answering customers. Here are 10 other products that do a similar job. Of these, 6 have a free plan.
- Deacon
An AI support chat that answers customers from your own docs and shows founders what users ask about.
Since 2026
Free plan · Customer support · Online sellers
- ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Since 2026
Subscription · Customer support · Freelancers
- Helply
Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.
Pay as you go · Customer support · Software companies
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- LibreKB
A free knowledge base you run on your own server to publish help articles sorted into nested categories.
Free · Customer support
- FreeScout
Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams.
Free · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- Ring4
Gives a team one business phone number they all use to call, text and answer, with call summaries and spam label checks.
Subscription · Customer support
- Scoold
Q&A site and knowledge base that teams can host themselves to collect answers to common questions.
Free · Customer support
- UnInbox
Shared email inboxes where teams comment, assign and mark conversations done, with unlimited addresses on custom domains.
Free plan · Customer support