nomoat / FreeScout / Alternatives
Alternatives to FreeScout
FreeScout: Free self-hosted help desk and shared inbox that gathers customer emails, chats and messages into one place for support teams. Here are 22 other products that do a similar job. Of these, 9 have a free plan.
- Helply
Help desk with shared inbox, chat and knowledge base where AI agents answer and resolve tickets alongside staff.
Pay as you go · Customer support · Software companies
- DelightChat
Online shops answer WhatsApp, Instagram, Facebook, chat and email from one inbox and send WhatsApp campaigns.
Free trial · Customer support · Online sellers
- Chatwoot
Open source support desk that puts email, live chat, WhatsApp and social messages in one team inbox, with an AI agent and help center.
Since 2019
Free trial · Customer support
- HappyToHelp
A free, open-source help desk with a website chat widget, shared inbox and help centre that you run yourself.
Since 2025
Free · Customer support
- PocketPing
Website chat widget that sends visitor messages to Telegram, Slack or Discord so small teams can answer from their phones.
Since 2026
Free plan · Customer support
- Userscom
Live chat and ticketing for software businesses that lets agents refund or cancel Stripe and Paddle customers inside the ticket.
Since 2026
Free plan · Customer support · Software companies
- ChatBotKit
Build AI chat agents for support or sales and run them on your website, Slack, WhatsApp and other channels.
Subscription · Customer support
- Chatlio
Adds a chat box to your website so your team can reply to visitors from Slack, Discord or Teams.
Since 2016
Subscription · Customer support
- ChatSpark
A light live chat widget and inbox for solo business owners who answer their own customers, with optional AI replies.
Since 2026
Free plan · Customer support · Freelancers
- Deacon
An AI support chat that answers customers from your own docs and shows founders what users ask about.
Since 2026
Free plan · Customer support · Online sellers
- ElkDesk
A support email inbox for founders and small teams that summarises, tags and drafts replies from your own docs.
Since 2026
Subscription · Customer support · Freelancers
- Quackback
Collect feature requests with votes, share a roadmap and changelog, and answer customers from one inbox, hosted or on your own server.
Free plan · Customer support · Software companies
- Request Tracker
Ticket tracking for support and IT teams, run on your own server or in the maker's cloud, with optional AI replies.
Subscription · Customer support
- Ring4
Gives a team one business phone number they all use to call, text and answer, with call summaries and spam label checks.
Subscription · Customer support
- UnInbox
Shared email inboxes where teams comment, assign and mark conversations done, with unlimited addresses on custom domains.
Free plan · Customer support
- Agentic Trust
Software companies add a branded AI assistant inside their app to guide onboarding, answer support questions and finish tasks.
Since 2025
Subscription · Customer support · Software companies
- Canarics
An AI receptionist that answers and routes business calls, then scores each call and logs it in your CRM.
Since 2026
Subscription · CRM and sales
- CrawlChat
Answers users' questions from your product docs with source links, on your site, Discord and Slack.
Since 2025
Subscription · Customer support · Developers
- Feedjolt
Gathers customer feedback from Slack, email and a widget into one ranked list with voting and a public roadmap for SaaS teams.
Since 2026
Subscription · Customer support · Software companies
- Reply200
Replies to comments in your style and hides spam across YouTube, TikTok, Instagram and Facebook posts and ads.
Subscription · Customer support · Online sellers
- Scoold
Q&A site and knowledge base that teams can host themselves to collect answers to common questions.
Free · Customer support
- Typebot
Build chat flows from blocks without code and put them on your site or WhatsApp to capture leads or answer questions.
Free plan · Forms and surveys